Privacy policy

Last updated: September 29, 2026

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.

This Privacy Policy applies to customers and website visitors worldwide. Depending on your country or region, you may have additional privacy rights under applicable data protection laws, including the European Union General Data Protection Regulation (GDPR), the UK GDPR and applicable United States state privacy laws.

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

Information you provide directly

Name and contact details, including email address and telephone number;
Billing and shipping address;
Order information, including products purchased, quantities, prices, and delivery information;
Information you provide when contacting customer support;
Information you provide when requesting a return, refund, exchange, or other service;
Information you provide when submitting product reviews or other content;
Any other information you voluntarily provide to us.

Payment information

When you make a purchase, payment information is processed by our payment providers. We generally do not receive or store your complete payment card number or payment authentication information. Payment providers process payment information in accordance with their own privacy policies and applicable security requirements.

Information collected automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

IP address;
Browser and device type;
Operating system;
Language and time zone;
Approximate location derived from your IP address;
Pages viewed and links clicked;
Information about how you interact with our website;
Referring website or source;
Cookies and similar technologies.

2. How We Use Personal Information

We may use personal information for the following purposes:

To process, fulfill, and deliver orders;
To process payments and refunds;
To communicate with you about your orders and requests;
To provide customer service;
To process returns, exchanges, and warranty or statutory consumer-rights claims;
To maintain and improve our website, products, and services;
To personalize and improve your shopping experience;
To detect, prevent, and investigate fraud, abuse, and security incidents;
To maintain the security and functionality of our website;
To comply with legal, tax, accounting, and regulatory obligations;
To establish, exercise, or defend legal claims;
To send marketing communications where permitted by applicable law and, where required, with your consent;
To measure and improve the effectiveness of advertising and marketing campaigns;
To perform analytics and understand how visitors use our website.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

3. Legal Bases for Processing in the European Union and United Kingdom

If you are located in the European Union or United Kingdom, we process your personal information only where we have an applicable legal basis.

Depending on the circumstances, these legal bases may include:

Performance of a contract

We may process your information when it is necessary to process and fulfill your order, arrange delivery, process payments, provide customer support, or otherwise perform our obligations under a contract with you.

Legal obligations

We may process information where necessary to comply with applicable legal, tax, accounting, consumer protection, or other legal obligations.

Legitimate interests

We may process information where necessary for our legitimate interests, provided that those interests are not overridden by your fundamental rights and freedoms. This may include preventing fraud, maintaining website security, improving our services, managing customer relationships, and defending legal claims.

Consent

Where required by applicable law, we rely on your consent for activities such as certain marketing communications or non-essential cookies and tracking technologies.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate our website and provide services such as shopping cart functionality, checkout, security, language preferences, analytics, and advertising.

Cookies may be used for the following purposes:

Strictly necessary cookies: required for the operation, security, and essential functionality of the website;
Functional cookies: used to remember preferences and improve functionality;
Analytics cookies: used to understand website traffic and how visitors interact with our website;
Advertising and tracking technologies: used to measure advertising performance and, where permitted, provide or personalize advertising.

Where required by applicable law, we will request your consent before placing or accessing non-essential cookies or similar tracking technologies.

You may manage your cookie preferences through our cookie consent tools where available. You may also manage cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the website.

5. Advertising and Analytics

We may use third-party analytics and advertising services, including services provided by companies such as Google and Meta, to understand how visitors use our website, measure advertising campaigns, and provide or personalize advertising.

These services may use cookies, pixels, or similar technologies and may process information such as device information, IP address, browsing activity, and interactions with advertisements.

Where required by applicable law, we will obtain consent before using non-essential advertising or tracking technologies.

You can manage your privacy and advertising preferences through the relevant consent tools and, where applicable, through the settings provided by the advertising platforms.

6. How We Share Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services.

These third parties may include:

Shopify and Shopify-related service providers;
Payment processors and payment gateways;
Shipping, delivery, and logistics providers;
Fraud prevention and security providers;
Website hosting and technical service providers;
Analytics providers;
Advertising and marketing platforms, including Google and Meta;
Customer support and communication service providers;
Other Shopify apps and service providers used to operate our store;
Professional advisers, such as accountants, lawyers, or auditors;
Government authorities or other parties where disclosure is required by law.

We do not sell personal information for monetary consideration in the ordinary sense of selling personal information as a business asset.

However, certain privacy laws, including California privacy law, may define the term "sale" or "sharing" more broadly and may treat certain advertising or tracking activities as a sale or sharing of personal information. Your rights regarding these activities are described below.

7. International Data Transfers

Because we operate an international online store and use service providers located in different countries, your personal information may be transferred to, stored in, or processed in countries other than the country in which you live.

Some of these countries may have data protection laws that differ from those in your country.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information, such as adequacy decisions, standard contractual clauses, or other legally recognized transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period depends on the type of information and the reason for which it was collected.

For example, order and transaction information may be retained for as long as necessary to:

Fulfill the transaction;
Handle returns, refunds, complaints, and statutory consumer rights;
Maintain appropriate business and accounting records;
Comply with tax, legal, and regulatory obligations;
Establish, exercise, or defend legal claims.

When personal information is no longer required, we will delete it, anonymize it, or otherwise securely dispose of it where reasonably practicable.

9. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on where you live and subject to applicable legal exceptions, you may have some or all of the following rights:

The right to know whether we process your personal information;
The right to access personal information we hold about you;
The right to request correction of inaccurate or incomplete information;
The right to request deletion of your personal information;
The right to request restriction of certain processing;
The right to object to certain processing;
The right to receive certain personal information in a portable format;
The right to withdraw consent where processing is based on consent;
The right to opt out of certain marketing communications;
The right to opt out of certain sale or sharing of personal information where applicable;
The right not to receive discriminatory treatment for exercising applicable privacy rights.

To exercise a privacy right, please contact us using the details provided in the "Contact Us" section.

We may need to verify your identity before completing certain requests. We will only request information reasonably necessary for this purpose.

11. European Union Privacy Rights

If you are located in the European Union, you may have rights under the GDPR, including rights to access, correction, deletion, restriction of processing, objection, data portability, and withdrawal of consent where applicable.

You also have the right to lodge a complaint with the data protection authority in the EU country where you live, work, or where you believe your data protection rights have been infringed.

You may contact us first so that we can attempt to resolve your concern, but you are not required to do so before contacting the relevant supervisory authority.

12. United Kingdom Privacy Rights

If you are located in the United Kingdom, you may have rights under the UK GDPR and applicable UK data protection legislation, including rights to access, correction, deletion, restriction of processing, objection, data portability, and withdrawal of consent where applicable.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe that your personal information has been handled unlawfully.

More information about the ICO and how to make a complaint is available on the ICO's website.

13. United States Privacy Rights

Privacy rights in the United States vary by state.

Where applicable, residents of states with comprehensive consumer privacy laws may have rights such as:

The right to know what categories of personal information are collected, used, and disclosed;
The right to access personal information;
The right to request correction of inaccurate information;
The right to request deletion of personal information, subject to legal exceptions;
The right to opt out of certain sales or sharing of personal information;
The right to opt out of certain targeted advertising;
The right to limit certain uses of sensitive personal information where applicable;
The right not to be discriminated against for exercising privacy rights.

14. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), may provide you with additional rights.

Depending on the circumstances, California residents may have the right to:

Know the categories and specific pieces of personal information we collect, use, disclose, or otherwise process;
Request deletion of personal information, subject to applicable exceptions;
Request correction of inaccurate personal information;
Opt out of the sale or sharing of personal information;
Opt out of certain targeted or cross-context behavioral advertising;
Limit certain uses and disclosures of sensitive personal information where applicable;
Receive equal treatment when exercising privacy rights.

California residents may use a Global Privacy Control (GPC) signal where legally applicable to communicate an opt-out preference regarding the sale or sharing of personal information.

To submit a California privacy request, please contact us at tiossapavel@icloud.com.

We will not discriminate against you for exercising privacy rights provided by applicable California law.

15. Marketing Communications

We may send transactional communications that are necessary to fulfill your order, such as order confirmations, shipping notifications, delivery updates, and information about returns or refunds.

Where permitted by applicable law, we may also send promotional communications about our products, offers, or services.

You can unsubscribe from promotional email communications at any time by using the unsubscribe link included in the message or by contacting us.

Unsubscribing from promotional communications will not prevent us from sending necessary transactional or service-related communications.

16. Children's Privacy

Our website and services are intended for a general audience and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us so that we can review and delete the information where appropriate.

17. Third-Party Services and Links

Our website may contain links to websites, applications, payment services, social media platforms, or other third-party services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services you use.

Third-party services used on our website may include Shopify, payment providers, shipping providers, analytics services, advertising platforms, and Shopify applications.